The websites www.lilnass.com & www.creativebeautysource.com (collectively,
the "Website") and any related Website customer service channels are
protection of your privacy extremely serious, we want you to understand
how your data is gathered, utilized, shared, and kept. Given that we take
the protection of your privacy extremely serious, we want you to
understand how your data is gathered, utilized, shared, and kept. Ben Suhail
doing business as Creative Beauty Source and/or its affiliates and
subsidiaries (together "we", "us" or "Creative Beauty
Source") are the owners and operators of the website. Ben Suhail
Distribution LLC is a limited liability company registered in Dubai, United
Arab Emirates, with its registered office at PO Box 120526, and commercial
license number 766641.
and our Website Terms and Conditions by accessing the Website or providing
information through its related customer service channels. Please be aware that
subject to the most recent version of the policy that is posted on our website.
Therefore, it is your duty to regularly check for revisions to our Privacy and
1. DATA THAT WE COLLECT
We may collect various information if you
seek to place an order for a product on our Platform. We collect, process your
data for processing your purchase on our Platform and any possible later
claims, and to provide you with our services. We may collect your Trading name,
title, designation, name, gender, email address, postal address, delivery
address (if different), telephone number, mobile number, fax number, payment
We also collect your device information
including device IDs and any other personally identifiable information used to
access LILNASS to enhance your user experience by making improvements to our
Platform to customize it to your preferences.
This information is also used for fraud
detection and prevention. We will use the information you provide to enable us
to process your orders and to provide you with the services and information
offered through our Platform and which you request.
Further, we will use the information you
provide to administer your account with us; handle exchange requests; verify
your credit history, refunds, fraud detection and prevention; audit the
downloading of data from our Platform; improve the layout and/or content of the
pages of our Platform and customize them for users; identify visitors on our
website; carry out research on our users' demographics; send you information we
think you may find useful or which you have requested from us, including
information about our products and services, provided you have indicated that
you have no objection to being contacted for these purposes.
Subject to obtaining your consent we may
contact you by email with details of other products and services. If you prefer
not to receive any marketing communications from us, you can opt out at any
We may pass your name, phone number and
address on to a third party in order to make delivery of the product to you
(for example to our courier or supplier). Your phone number and email address
may be used for notifications regarding order status and announcements of
latest deals and product launches.
We may use the information we collect to
conduct customer service-related analyses, train our Customer Service agents
and to provide you with the right customer support, so that you receive the
best customer experience from LILNASS.
Your actual order details may be stored
with us but for security reasons cannot be retrieved directly by us. However,
you may access this information by logging into your account on our Platform.
Here you can view the details of your orders that have been completed, those
which are open and those which are shortly to be dispatched to your provided
to treat the personal access data confidentially and not make it available to
unauthorized third parties. We will not assume any liability for misuse of
passwords. All credit/debit cards details and personally identifiable
information will NOT be stored, sold, shared, rented or leased to any third
We may keep
your information even after you have closed your account and are no longer
availing our services to detect and prevent fraud, meet our legal/compliance/regulatory
requirements, resolve any disputes and enforce our privacy policies and terms
Any purchase, dispute or claim arising out of or in connection with
this website shall be governed and construed in accordance with the laws of
Credit Check and Fraud Prevention
We may use fraud prevention agencies
(FPA) to help us make decisions as to whether to accept an order for products
on our Platform. A condensed guide as to how we, FPAs will use your information
is detailed below. If you would like to see more information about this, or the
agencies we use, please contact us.
We will use your data in the following
ways: We will search at FPAs for information on those placing orders for
products on our Platform. We will use the information provided to us by FPAs to
help make decisions about all those placing order for products on our Platform.
If you give us false or inaccurate information and we identify fraud, details
may be passed to FPAs. (And we have the right to not process the orders).
Other Uses of Your Personal Information
We may use your personal information for
opinion and market research. Your details are anonymous and will only be used
for statistical analysis. You can choose to opt out of this at any time. Any
answers to surveys or opinion polls we may ask you to complete will not be
forwarded on to third parties. Disclosing your email address is only necessary
if you would like to take part in competitions. We save the answers to our
surveys separately from your email address.
We may also send you other information
about us, our Platform, our other websites, our products, sales promotions, our
newsletters, anything relating to other companies in our group or our business
partners. If you would prefer not to receive any of this additional information
as detailed in this paragraph (or any part of it) please emails us on firstname.lastname@example.org, within 7 working days (days which are
neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in The
United Arab Emirates) of receipt of your instruction, we will cease to send you
information as requested. If your instruction is unclear, we will contact you
that we will continue to share service level communication with you, even if
you opt out of receiving additional information from us. Our service level
communication enables us to fulfil our promise to you by communicating your
order confirmation, shipment messages etc.
We may further anonymize data about users
on our Platform generally and use it for various purposes, including
ascertaining the general location of the users and usage of certain aspects of
the apps or Site or a link contained in an email to those registered to receive
them, and supplying that anonymized data to third parties such as publishers.
This data is also used for research purposes, systems improvements, site and
app improvements and offering you the best products. However, that anonymized
data will not be capable of identifying you personally.
For any competition
we use the data to notify winners and advertise our offers. You can find more
details where applicable in our participation terms for the respective
We may share
collected personally identifying information (including email addresses) with
other companies in our group and for commercial purposes - such as advertising.
We may also pass your details to our agents and subcontractors to help us with
use third parties to assist us with delivering products to you, to help us to
collect payments from you, to analyses data, and to provide us with marketing
or customer service assistance.
exchange information with third parties for the purposes of fraud protection
and credit risk reduction. We may transfer our databases containing your
personal information if we sell our business or part of it. Your information
may also be shared with companies approved by you e.g., your social media
may contain advertising of third parties and links to other sites or frames of
other sites. Please be aware that we are not responsible for the privacy
practices or content of those third parties or other sites, nor for any third
We also target
our ads and other marketing content to you while you are on our Platform based
on the information we have on you, your browsing history on LILNASS and your previous
shall NOT sell or disclose your personal data to third parties without
obtaining your prior consent unless this is necessary for the purposes set out
Customer Declaration of Consent
I voluntarily and expressly consent to LILNASS's collection, use, sharing, processing, and retention of my data in the manner set out hereinabove.
It is not necessary to accept cookies to
visit our Platform. However, if you would like to place an order or add an item
to your shopping cart, you will need to set your browser to accept cookies so
you can use the shopping basket and checkout functions.
What are Cookies? Cookies and flash
cookies are small files that are saved on your data carrier which store
specific information about your preferred settings and any other data that our
system needs when interacting with your browser.
Cookies help us to tailor our Platform to
suit you and to reflect your tastes and your browsing habits. They also allow
us to save any information you have entered so you don't have to enter it all
again the next time you visit. Cookies enable our system to recognize that
you've visited our Platform before and to remember which settings (like
language preference) and products you preferred.
Temporary/permanent cookies have a
lifespan; after which they will be automatically deleted. Cookies allow us to
collect and analyze data to come up with strategies to improve our Platform.
This makes our Platform easier for our customers to use and helps us to provide
you with personal recommendation of products you may like. Our aim is to offer
you a fun, easy shopping experience on our Platform that is tailored to your
tastes. What kind of cookies does LILNASS use?
We may use any of the following types of
cookies on our Platform:
Session cookies - these cookies are deleted at the end of your browser
session and are used to enable you to use our site and it's features e.g.,
“Wishlist” and “Cart”.
Analytics cookies - these cookies enable us to analyze how you
are using our site and come up with strategies to make your shopping experience
Customer preference cookies - we use these cookies to remember your product
and account preferences to offer you an even more personalized shopping
experience. To be able to do this, though, these cookies may remain on your
computer even after you have quit the browser.
Customer targeting and advertising cookies- we use these cookies to show you
ads that are relevant to you based on your preferences. These cookies also
enable us to control the number of times you view an ad and gauge the efficacy
of our marketing campaigns.
What kind of information is stored
The cookies we use are never used to
store any personal information. Therefore, our cookies cannot be traced back to
an individual user. Once a cookie is activated, it is given an ID number, which
is solely used for internal reference and cannot be used to identify the user
or access any personal information, such as your name or IP address. The
anonymized information we receive from the cookies allows us to assess which
pages of our site are visited the most and see which products were most popular
What is on-site targeting?
We gather information that could be
useful in tailoring our adverts and online offer to our customers. This
information is not used to identify you as a user; it is solely used for the
optimization of our website. Information collected by our cookies is not stored
with our customer's personal information or order information, it is only used
to provide our users with adverts and/or notification of offers and services
that are suited to their individual tastes, using click stream analysis (e.g.,
adverts for reduced trainers if a customer has been browsing our sports shoe
selection). Our goal is to provide you with a shopping experience suited to
your tastes and shopping preferences.
How can I prevent cookies from
being stored on my computer?
You can change the settings in your
browser to ask for your permission every time a cookie tries to access your
computer. If you would like to accept our cookies but block our partners'
cookies, you can set your browser to block third party cookies.
Usually, your browser's help section will
provide information on how to change your cookie settings. We recommend only
changing the browser setting for your profile on shared computers.
The Platform uses technology from third
party services providers such as Google, Facebook etc. through which data is
collected and stored for marketing and optimization purposes and data use
profiles are prepared under a pseudonym. Cookies may be used for this.
The cookies enable recognition of the
Internet browser. The data collected is not used without separate authorization
by the person concerned, to personally identify the visitors to this website
and is not collated with personal data on the pseudonym holder.
The permission for data recording and
storage may at any time be cancelled with on-going effect. The Platform uses
for example, Google Analytics, a web analytics service provided by Google, Inc.
computer, to help the website analyze how users use the site.
The information generated by the cookie
about your use of the website (including your IP address) will be transmitted
to and stored by Google on servers in the United States. Google will use this
information for the purpose of evaluating your use of the website, compiling
reports on website activity for website operators and providing other services
relating to website activity and internet usage.
Google may also transfer this information
to third parties where required to do so by law, or where such third parties
process the information on Google's behalf. Google will not associate your IP
by selecting the appropriate settings on your browser, however please note that
if you do this, you may not be able to use the full functionality of this
remain on my computer after I have ended
my browser session so they may be used upon my next visit to the website. I
reserve the right to retract this permission by changing my browser setting to
Customer Declaration of Consent
I hereby give permission for my user
information to be stored on cookie files and my user information to be used as
described here in above. I also allow these files to remain on my computer
after I have ended my browser session so they may be used upon my next visit to
the website. I reserve the right to retract this permission by changing my
3. LOG INFORMATION
Every time you visit the LILNASS
Platform, information is sent from your browser to our server log files, where
it will be saved. The information transferred includes: time and date or visit
to our site, which pages were viewed, IP address, URL of site that referred you
to LILNASS, how much information has been stored and which browser you have
Once we have all this information, all IP
addresses are deleted or anonymized. Anonymization means that your IP address
is changed in such a way that they either cannot be linked with the original
user or can only be linked through extensive research.
The anonymous information stored in this
log file is then used to improve the shopping experience on the LILNASS
Platform by making our navigation more user-friendly, finding errors quickly
and directing our server's capacity to where it is needed most. For example,
this information allows us to work out our busiest times and plan enough server
power for those times to keep our site running as quickly as possible.
Customer Declaration of Consent
By and in relation to my continuous use
of LILNASS's site, I hereby give my permission for LILNASS to analyze and use
protocol data to develop and optimize their online shop.
We have in
place appropriate technical and security measures to prevent unauthorized or
unlawful access to or accidental loss of or destruction or damage to your
collect data through the Site, we collect your personal details on a secure
server. We use firewalls on our servers. When we collect payment card details
electronically, we use encryption by using Secure Socket Layer (SSL) coding.
Whilst we are
unable to guarantee 100% security, this makes it hard for a hacker to decrypt
your details. We maintain physical, electronic, and procedural safeguards in
connection with the collection and disclosure of your information. Our security
procedures mean that we may occasionally request proof of identity before we
disclose personal information to you. You are responsible for protecting
against unauthorized access to your password and to your computer.
to LILNASS or its agent(s) or by my using of LILNASS' website, applications, or
services, I voluntarily and expressly consent to LILNASS' collection, use,
sharing, processing and retention of my data in the manner set out in this
6. YOUR RIGHTS
You have rights over your personal data
- You have the right to be informed of any
personal data which we may hold or process about you.
- You have the right to request access to the
personal data which we may hold or process about you.
- You have the right to require us to correct any
inaccuracies in your data free of charge.
- You have the right to ask us to stop using your
personal data for direct marketing purposes.
- You have the right to ask us to erase your personal
data or restrict the processing of your personal data.
- You have the right to request us to transfer any
personal data which we may hold to you or any other service provider of
- You have the right to lodge a complaint with the
Please contact us by mail if you have any concern about your data by writing to us on email@example.com , quoting Security and Privacy Enquiry as the subject.
continued use of the LILNASS website constitutes your agreement to this Privacy
Policy, as amended from time to time.